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BONUS 01: Leadership Defined Assessment

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Worth Over $750

BONUS 02: 10 Practical Plays to Raise The Floor

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Worth $10 - The Perfect Companion To Raise The Floor

BONUS 03: Get The Champion Hires Book for $0.01

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BONUS 04: Customer Focused Leadership Academy

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Testimonials For The Book

The Readers Love It!

With this book, Christopher gave us a clear vision of how customer experience drives both satisfaction and revenue. He also helped me appreciate the true importance of culture while strengthening my ability to recruit effectively and manage stakeholders with confidence. His changes strengthened processes, lifted morale, and improved communication while uniting sales and support to accelerate our growth.

Jamie Robinson

CEO, Flink! Remotely UK

With concepts applied

from Raise The Floor,

Christopher transformed

Allocate’s support function

into an industry-leading

customer success organisation.

His methodology underpinned

six years of double-digit growth, creating a culture of integrity, empowerment, and improved customer satisfaction.

Martin Jeffries

Chief Marketing Officer, Allocate Software

Using Raise The Floor, principles

Christopher’s passion

for customer support is

second to none.

At Aspect Software he

designed a recruitment process

that built a high-performing

support centre

in Dalian, China.

The results were nothing

short of spectacular.

Bruce Hallowell Jr

Vice President, Aspect Software

Christopher is an exceptional leader in Customer Success. In just six months as Chief Customer Officer, he built the function, streamlined onboarding, restructured support, and led a strategic migration. His dedication to customer experience consistently delivers results.

Allan Farrell

Chief Technology Officer, Mandata

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Results may not be typical or expected for every person. No results are guaranteed with the help of this book and systems described in the book. Individual results will vary according to effort, determination hard work and available budget.

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